Terms & Conditions
A legal disclaimer
WEBSITE TERMS, ONLINE RESERVATIONS & DIGITAL SERVICES
14.1 Website Use
CMG grants a limited, revocable right to use its digital services for lawful purposes related to CMG. Unauthorized access, scraping, malware, impersonation, fraud, and security circumvention are prohibited.
14.2 Online Reservations
Online submission does not guarantee a Reservation. Confirmation requires CMG acceptance, applicable booking requirements, and issuance of a Reservation Confirmation.
14.3 Online Information & Pricing
CMG may correct typographical, pricing, technical, or availability errors. Online prices may be starting, standard, estimated, or promotional rates until incorporated into a Reservation Confirmation.
14.4 Electronic Agreements
Electronic signatures, checkboxes, digital initials, acceptance buttons, and other lawful electronic methods may create binding acceptance.
14.5 Checkout Acknowledgment
CMG may require affirmative acceptance of this Agreement, cancellation terms, privacy provisions, fee schedules, and Reservation-specific terms. CMG may retain records of the version and method of acceptance.
14.6 Customer Accounts
Customers are responsible for account credentials and should promptly report suspected compromise.
14.7 Payments
Customers represent they are authorized to use submitted payment methods. Payments may be processed by independent processors.
14.8 Electronic Communications
CMG may send Reservation Confirmations, receipts, itinerary updates, pickup information, safety notices, payment reminders, and other transactional communications.
14.9 Marketing & SMS
Optional marketing communications may be declined using the applicable opt-out method. Message/data rates may apply to text messaging.
14.10 Promotions & Credits
Promotional codes, discounts, gift certificates, and Reservation Credits are subject to disclosed terms, restrictions, and expiration rules.
14.11 Digital Media Delivery
Purchased digital media may be delivered by portal, cloud, secure link, email, storage media, or another approved method. CMG is not required to archive media permanently unless agreed in writing.
14.12 AI & Automated Assistance
Automated or AI-based assistance may be used for convenience. Automated responses do not override final pricing, Reservation Confirmations, or authorized written agreements.
14.13 Intellectual Property
CMG owns or licenses its branding, crown designs, website content, graphics, interfaces, software, workflows, and other proprietary materials.
14.14 Reviews
Nothing in this Agreement prohibits truthful reviews, legitimate complaints, or legally protected consumer communications.
14.15 Digital Records
CMG may maintain electronic Reservation, acceptance, payment, communication, and service records.